Our Commitment

We believe that everyone should be able to access and use our website. We are committed to providing a website that is accessible to the widest possible audience, regardless of technology or ability.

To fulfill this commitment, we aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA criteria. These guidelines explain how to make web content more accessible for people with disabilities, and user-friendly for everyone.

Accessibility Features

Our website includes the following accessibility features:

• Alternative text for images where appropriate
• Keyboard navigation support
• Clear headings and page structure
• Consistent navigation throughout the site
• Color contrast that meets accessibility standards
• Resizable text that can be enlarged up to 200% without loss of functionality
• Descriptive link text
• Form labels and error messages
• Skip-to-content links

Ongoing Efforts

We are continuously working to improve the accessibility of our website. Our efforts include:

• Regular accessibility audits and testing
• Training our team on accessibility best practices
• Incorporating accessibility considerations into our design and development process
• Testing our website with assistive technologies
• Seeking feedback from users with disabilities

Known Issues

While we strive to ensure our website is fully accessible, we acknowledge that some areas may still need improvement. We are actively working to address any accessibility barriers and welcome your feedback to help us improve.

If you encounter any accessibility issues or have suggestions for improvement, please contact us using the information provided below.

Third-Party Content

Some content on our website may be provided by third parties that are not under our control. We cannot guarantee the accessibility of such third-party content, but we encourage our partners to maintain accessible practices. If you encounter accessibility issues with third-party content, please let us know so we can work with them to address the issue.

Assistive Technologies

Our website is designed to be compatible with assistive technologies, including but not limited to:

• Screen readers (such as JAWS, NVDA, and VoiceOver)
• Voice recognition software
• Keyboard navigation
• Screen magnification software
• Switch devices

Technical Specifications

The accessibility of our website relies on the following technologies:

• HTML5
• CSS3
• JavaScript
• ARIA (Accessible Rich Internet Applications) attributes

These technologies are relied upon for conformance with the accessibility standards used.

Feedback and Contact Information

We welcome your feedback on the accessibility of our website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

• Email: info@aldergroveib.com
• Phone: +1 604-381-3332
• Online: Use our contact form on this website

When contacting us about accessibility, please include:

• The web address (URL) of the page you're having trouble with
• A description of the problem you encountered
• The assistive technology you're using (if any)
• Your contact information

We aim to respond to accessibility feedback within 5 business days.

Alternative Access

If you cannot access certain content or functionality on our website due to a disability, we will work with you to provide the information or service in an alternative format. This may include providing information over the phone, via email, or in an alternative digital format.

Updates to This Statement

This accessibility statement will be updated as we continue to improve the accessibility of our website. We will review and update this statement at least annually or when we make significant changes to our website.